Privacy Policy
Effective Date: 5.1.2025
Alana Senior Concierge ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
Information We Collect
Name, phone number, and email address when you submit a contact form or schedule a consultation
Any details you voluntarily share about your care needs
Website usage data via cookies or analytics tools
How We Use Your Information
To contact you regarding your inquiry or care coordination needs
To improve our services and website experience
To send occasional text updates or appointment reminders (SMS opt-in only)
SMS Privacy Statement
At Alana Senior Concierge, your privacy matters. We do not share your mobile number or SMS consent information with third parties or affiliates for marketing or promotional purposes. Any mobile data collected—such as your phone number, opt-in status, and communication preferences—is used solely to provide updates, reminders, and support related to our services. This information is never sold or distributed.
You can opt out of receiving SMS messages at any time by replying STOP.
Cookies and Tracking
We may use cookies or analytics tools (like Google Analytics) to understand website traffic and improve our site.
Your Rights
You may request access, correction, or deletion of your personal data at any time by emailing us at concierge@alanaseniorconcierge.com
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
Contact Us
If you have any questions, please contact us at:
concierge@alanaseniorconcierge.com
818.284.4452