Alana Senior Concierge SMS Terms & Conditions

Program Overview

By providing your mobile phone number and opting in to receive text messages from Alana Senior Concierge, you agree to receive SMS communications related to our senior placement and consulting services. These may include:

  • Appointment confirmations

  • Consultation reminders

  • Service updates

  • Personalized guidance or check-ins during your decision-making process

We do not send promotional offers, third-party marketing, or spam messages.

Message Frequency

Message frequency will vary depending on your level of engagement with our team, but typically will not exceed 4–6 messages per month unless you are actively working with us on a placement or consulting need.

Opting Out

You may opt out of receiving SMS messages at any time by replying with STOP to any message.
Once you opt out, you will receive a one-time confirmation message and will no longer receive further SMS communications from Alana Senior Concierge.

To rejoin, you may reply with START or submit a new inquiry through our website or consultation form.

Help and Support

If you need help at any time, reply with HELP to any message, or contact us directly:

📧 Email: concierge@alanaseniorconcierge.com
📞 Phone: (818) 284‑4452

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier plan. Alana Senior Concierge is not responsible for any charges from your carrier related to SMS messages.

If you are unsure about your messaging or data plan, please contact your mobile service provider.

Carrier Liability Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Privacy and Data Use

Your privacy is our priority. We do not share your mobile information with third parties or affiliates for marketing or promotional purposes.

Any SMS opt-in data and consent you provide will:

  • Only be used by Alana Senior Concierge for direct communication related to your inquiry or services

  • Never be sold, rented, or distributed to outside parties

  • Be managed in accordance with our full Privacy Policy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties